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Frequently Asked Questions For
Coursera Users
Account Management
How do I create a new student account?
In order to register for a course offering, you will need to create a new student account. Even enrolled Wilmington University students will need a separate account to register for WilmU continuing education offerings. Professional and Continuing Education accounts do not use MyWilmU credentials.
On the main page, select Create a New Account or select Login/Create Account in the top left menu bar. Complete all form fields that are marked with an asterisk.
If you are employed by a company that that has created an account for you, you will receive an email for your next steps, some login information may be already established for you. Please contact our team at ContinuingEd@wilmu.edu if you have any additional questions
How do I reset my Username or Password?
To reset your username, on the main page, select Log In to Your Account or Login/Create Account in the top left menu bar. From the Sign In box, select Forgot your Username. This will prompt an email notification to be sent to the email address associated with your account. You will need to complete the identity verification question to have your username emailed to you.
To reset your password, on the main page, select Log in to Your Account or Login/Create Account in the top left menu bar. From the Sign In box, select Forgot your Password. This will prompt an email notification to be sent to the email address associated with your account. Instructions to reset your password will be contained in that email. For assistance with resetting your username or password, please contact: ContinuingEd@wilmu.edu.
How do I update my student or company account information?
To update any account information, including name, email address, or phone number, please contact us at: ContinuingEd@wilmu.edu.
Registration & Accessing a Course
How do I register for a course offering?
From the main page, select All Classes from the left menu or Browse All Courses to browse our public offerings. Select Add to Cart to register for that course. During the registration process you will be prompted to enter any required registration information for the course. Prior to checkout, enter any relevant discount codes.
Signing up for the course will grant you a 6-month window of access to Coursera, regardless of the proximity to the listed course end date.
For example, a student signing up on December 29th for a course that ends on December 30th will still receive the full 6-month access to the subscription.
Use this document for step by step instructions on the registration.
How do I pay for a class and receive Coursera Access?
After choosing a class, select Add to Cart for registration and purchase of the course. Select View Cart in the top right corner of any page to view the contents of your cart and checkout. Enter any relevant discount codes prior to checkout. If you are working for a company that has a partnership with WilmU, you will likely have a discount code to enter at this stage. To make your purchase you must review and agree to all policies by providing an electronic signature and clicking I Agree. You will then be prompted to enter your payment information. A receipt will be emailed to the email address associated with your account. You will receive an email from Coursera within 48 hours to create your account and start your access
How to Add Discount Code
Invitation to Access Coursera
How do I renew my subscription for another 6 months?
After completing your first 6-month subscription, you will be able to sign up for another 6-month subscription. You can repurchase the Career Academy Subscription through our course catalog, which will have a different timeframe, ensuring your subscriptions do not overlap.
Signing up for the course will grant you a 6-month window of access to Coursera, regardless of the proximity to the listed course end date.
For example, a student signing up on December 29th for a course that ends on December 30th will still receive the full 6-month access to the subscription.
