Continuing Education Course Policies

Refund Policy

Payment for Professional and Continuing Education (PCE) courses are due via credit card at the time of registration unless otherwise arranged with the student, employer, or company. Discounts may be applied at the time of checkout, but only one discount can be used at a time.

Refund policies may vary by course offering or partnership and are not permitted after a PCE course has been accessed. Questions regarding refunds should be directed to continuinged@wilmu.edu. A PCE team member may direct your question to the appropriate institution or department if an external or internal group offers the course. Refunds will be processed to the credit card used to purchase the course.

Cancellation Policy

Wilmington University reserves the right to cancel professional development courses. A PCE team member will notify registered students of the cancellation and any impending refunds. Students who have already paid will receive a full refund if their course is canceled.

Retakes & Course Audits

In most cases, students are permitted to retake a course; however, the student must once again pay the full cost of the course. In some instances, courses may not be able to be retaken. Students should check with any agencies, corporations, or organizations providing tuition benefits regarding eligibility before retaking a course.

Select course offerings may offer an audit option. Audits allow students to retake a course as a refresher at a reduced cost. However, students cannot access exclusive digital or physical course content. The course description will state if the course is available for audit.

Academic Integrity Policy

To maintain the honesty and fairness of the intellectual environment at Wilmington University, Professional and Continuing Education (PCE) students are expected to pursue learning with integrity, dignity, and responsibility toward others. PCE students agree that any work submitted is their own. For more information about academic integrity, visit: https://www.wilmu.edu/studentaffairs/academic-integrity.aspx.

Faculty and Course Feedback

Feedback about faculty, course feedback, or any concerns should be sent to continuinged@wilmu.edu. In some cases, the feedback for courses hosted by external or internal partnerships will be forwarded to a designated representative. A PCE team member will review feedback/comments/complaints, and a written response will be emailed to the student.