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Frequently Asked Questions
Account Management
How do I create a new student account?
In order to register for a course offering, you will need to create a new student account. Even enrolled Wilmington University students will need a separate account to register for WilmU continuing education offerings. Professional and Continuing Education accounts do not use MyWilmU credentials.On the main page, select Create a New Account or select Login/Create Account in the top left menu bar. Complete all form fields that are marked with an asterisk.
If you are employed by a company that is a WilmU corporate partner, some login information may be already established for you. Please contact our team at ContinuingEd@wilmu.edu so we can provide you with the information associated with your student account.
How do returning Continuing Education students access their accounts?
On the main page, select Log in to Your Account or Login/Create Account in the top left menu bar. From the Sign In box, select your role type as Student and enter your username and password. Select Sign In.NOTE: If you are a Continuing Education student whose most recent professional development course with WilmU took place prior to August 2022, you will need to create a new account in this registration system.
How do I reset my Username or Password?
To reset your username, on the main page, select Log In to Your Account or Login/Create Account in the top left menu bar. From the Sign In box, select Forgot your Username. This will prompt an email notification to be sent to the email address associated with your account. You will need to complete the identity verification question to have your username emailed to you.To reset your password, on the main page, select Log in to Your Account or Login/Create Account in the top left menu bar. From the Sign In box, select Forgot your Password. This will prompt an email notification to be sent to the email address associated with your account. Instructions to reset your password will be contained in that email. For assistance with resetting your username or password, please contact: ContinuingEd@wilmu.edu.
How do I update my student or company account information?
To update any account information, including name, email address, or phone number, please contact us at: ContinuingEd@wilmu.edu.Registration & Accessing a Course
How do I register for a course offering?
From the main page, select All Classes from the left menu or Browse All Courses to browse our public offerings. You can also search for a specific class using the top right search bar. While browsing classes, select the title of the course to view detailed information including its location, instructor and schedule. Select Add to Cart to register for that course. During the registration process you will be prompted to enter any required registration information for the course. Prior to checkout, enter any relevant discount codes.Use this document for step by step instructions on the registration. Registering for SHRM offerings? The process is the same, view this document for SHRM course registration information.
How do I pay for a class and receive a receipt?
After choosing a class, select Add to Cart for registration and purchase of the course. Select View Cart in the top right corner of any page to view the contents of your cart and checkout. Enter any relevant discount codes prior to checkout.To make your purchase you must review and agree to all policies by providing an electronic signature and clicking I Agree. You will then be prompted to enter your payment information. A receipt will be emailed to the email address associated with your account.If my course location says "Online" where do I access the course content?
Courses hosted in the online environment will have content accessible through Canvas 2, which is our Learning Management System for continuing education courses. To access your courses, first, sign into your account on the main page. Select My Classes and Go to Class to access the Canvas 2 login screen. View the password by selecting the eye icon, then copy the Canvas 2 password and click Go To Canvas. Paste the Canvas 2 password in the password box and select Log-In to sign into Canvas 2. Online courses will be accessible via Canvas by the start date listed on the class schedule.NOTE: This is not the same Canvas access that is used for WilmU's for-credit offerings. If you are a for-credit student at Wilmington University your for-credit courses will be housed in My WilmU and Canvas 1. To access your continuing education courses in Canvas 2, follow the instructions above.
Use this document for step by step instructions on logging into your account and accessing Canvas courses. Accessing SHRM course content? The process is the same, view this document for SHRM Canvas course information.
